You haven't searched anything yet.
GCI's Field Service Technician I will work to represent the company’s service and philosophy,providing telecommunications installation and servicing of Video, high speed Data and Voice product lines within customers residence and business properties in an efficient and professional manner.
The primary customer is the public who has purchased and is using company products and services who are considering upgrading / expanding products and services.
This Technician role is eligible for a $2,500 Hiring Bonus for new hires!
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS :
Utilizes test equipment to measure adjust signal strength to ensure optimum reception.
COMPETENCIES :
Knowledgeable and responsive to financial accountability for vehicles, inventory (., test equipment), paperwork, and safety procedures to minimize claims.
reads and understands system design and city street maps; completes written route sheets. Verbally communicates technical information to customers, contractors, utility workers, fellow employees, and general public in an effective manner appropriate with all levels of understanding.
COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics.
Interprets and accurately applies applicable codes, regulations, policies, procedures, guidelines, etc.
Organizes assignments, equipment, and routing to maximize productivity.
Level Definition
Position Title : Field Service Technician I
Grade : T03
Additional Job Requirements :
This is an entry level position within the telecommunications field service role, learning through the company’s certifications, education, and senior technicians.
Will gain knowledge of installation, modifications, and test procedures used to install, disconnect, repair video, data, and voice services within customer’s residential and / or business properties.
Works under close supervision and work is reviewed by senior staff.
Essential Duties :
Basic knowledge and ability to perform installation, service, disconnects, testing and repair of Video, Voice, and Data services to include :
Communicate with Dispatch or SMC to update and complete service orders or trouble tickets.
Work with senior technicians and respond to outages or other duties as required.
Additional Competencies :
Minimum Qualifications :
Required : *A combination of relevant work experience and / or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
Preferred :
Required at ALL Levels
DRIVING REQUIREMENTS :
This position requires driving a company-owned vehicle, company provided vehicle, or use of a personal vehicle on behalf of the company.
Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS :
Travel may be required to assist other systems personnel.
Drug Testing : Participation in a DOT or non-DOT drug and alcohol testing program may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
This includes pre-employment, random, reasonable suspicion, post-accident, return to duty, and follow-up testing.
Fitness For : Duty : Ability to pass a pre-employment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.
The company and its subsidiaries operate in a 24 / 7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies.
Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency.
As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
EEO : GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER : The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Last updated : 2024-05-01
Full Time
Building Construction
$61k-80k (estimate)
05/02/2024
07/29/2024
greenconstruction.biz
MONROE, LA
50 - 100
2005
Private
GREG GREEN
$10M - $50M
Building Construction
The job skills required for Field service technician include Field Service, Installation, Troubleshooting, Products and Services, Coordination, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field service technician positions, which can be used as a reference in future career path planning. As a Field service technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service technician. You can explore the career advancement for a Field service technician below and select your interested title to get hiring information.